Application development & maintenance

One of the challenges in using software solutions for running businesses is the ongoing alignment of the software capabilities to the dynamic business needs and processes. CGCorp helps you by re-engineering your existing system into a more scalable and efficient performer by infusing new technology and creating a more robust and scalable design.

CGCorp takes care of the ongoing changes and enhancements required by the business managers, to make the system more efficient and user friendly. Our team can also assist new users in getting familiar with the system through online support.

Interfacing with your internal IT team, CGCorp will ensure a smooth integration of the new changes and patches into the production environment, ensuring maximum uptime of the system. This will ensure that the software solution keeps working as expected.

Custom Software Development

CGCorp prides itself in its human capital. This gives CGCorp an exciting range of skills to be leveraged for meeting your business needs. CGCorp believes in strategic deployment of IT solutions and assists its clients in achieving the same.

To this end, CGCorp designs, develops and deploys custom-built software for solving your business problems. These solutions start from the problem definition and analysis, developing a solution, creating feature specifications, followed by system specs. These system specs are converted into technical design and the same is used for source code development.

A comprehensive testing process then takes over which ensures that all the identified features is addressed along with the business problem. CGCorp then moves into installation and training of the end users so that the software solution is adopted and utilized to its full potential.

At times when budgets are constrained, CGCorp suggests the most cost effective solution which will fit into your business plan, rather than running behind the latest fads. Our mission is very clear; assuring ROI to all stakeholders through passionate innovation.

Application Maintenance & Support

CGCorp 's global delivery model is well equipped to help enterprises maximize their IT budgets from business-critical investments made in the past. IT departments of enterprises can leverage our expertise in a range of technical skills, deep domain understanding as well as proven track record to

     Reduce recurring cost of maintaining existing applications
      Reduce total cost of ownership
      Ensure improved quality and consistent services levels
      Increase returns from legacy applications by improving their stability
      Improve visibility in to state of existing applications
      Increase bandwidth to focus on strategic IT initiatives
      Improve end user satisfaction

At CGCorp , we have evolved processes to handle transitions and knowledge transfers seamlessly with our customers. We perform detailed root cause analysis and adopt a long-term view when deploying fixes to customer applications. Our metrics driven processes covers business continuity and disaster recovery for our customers we employ a suite of tools such as Remedy and Tivoli to manage customer engagements effectively. This approach ensures alignment with customer expectations as well as reduction of risks. CGCorp offers a cost effective solutions for application maintenance and support to its customers based on its various models of delivery using our hybrid methodology.

Business Intelligence

Leading and emerging industries are embarking on information technology to meet the needs of today's fast-paced business environment. Our experience in end-to-end BI/DW implementations using various delivery models has helped our clients build cost-effective solutions resulting in:

Reduction of operating costs
Improved decision making through data analysis
Better financial planning and management

Delivering cutting edge, innovative and best-of-breed services and solutions, we are the preferred partner for our clients. We enable their business transformation through:

Improved situational awareness
Just-in-time decision making
Enhanced business agility

We offer business transformation through actionable business intelligence.

CGCorp’s transformational approach to management initiatives align business with IT strategy and encourage an integrated approach towards processes and technology. This approach drives end-to-end solutions that can support transformation across the enterprise. Our precise, targeted services and solutions address specific business objectives enabling the organization to evolve to the next level of performance excellence. Highly successful business enterprises leverage technology as an asset that transforms available resources into actionable intelligence.

Databases:

Data is the foundation of all information systems. At CGCorp, to enable our clients build and manage their database securely, we leverage our in-depth expertise with several leading database platforms including:

Reduction of operating costs
Improved decision making through data analysis
Better financial planning and management

Delivering cutting edge, innovative and best-of-breed services and solutions, we are the preferred partner for our clients. We enable their business transformation through:

Improved situational awareness
Just-in-time decision making
Enhanced business agility

We offer business transformation through actionable business intelligence.

CGCorp’s transformational approach to management initiatives align business with IT strategy and encourage an integrated approach towards processes and technology. This approach drives end-to-end solutions that can support transformation across the enterprise. Our precise, targeted services and solutions address specific business objectives enabling the organization to evolve to the next level of performance excellence. Highly successful business enterprises leverage technology as an asset that transforms available resources into actionable intelligence.

Business Intelligence:

SmartedgeIt’s Business Intelligence/Data Warehousing practice provides the right information, in the right format and at the right time. Through data integration and accurate analysis, business users and IT are able to access information faster so they can make better, informed decisions. Our expertise spans across an array of BI technologies such as the following:

Cognos
BO
Hyperion
Microstrategy
OBIEE

Data warehousing

Data warehousing is used for tapping the existing enterprise database for management decision support. This works on online transaction processing systems and facilitates complex queries and analysis like data mining, without slowing down the production systems. CGCorp can create Data Marts for you, where the data is diverted and stored for querying. This helps protect the performance of the production systems. CGCorp can create and manage different types of data warehouses like real time data warehouse, based on your specific needs.

Data Warehousing has evolved in numerous ways over the last 3 decades and has become a very powerful tool to analyze collect and collate information. CGCorp Info is one the few companies which delivers data warehousing systems for your organization at reasonable cost and good ROI.

Data warehousing design and implementation are our key strengths. Using OLAP techniques, we leverage the power of the database to build complex models of CRM data and perform market analysis.

Using strong backend technologies we deploy solutions, integrated with existing ERP and CRM solutions. We deliver a strong data warehousing system, which would disseminate and collect information from various business nodes, enabling faster decision-making. We provide application customization, hardware installation and system maintenance services at very reasonable costs.

We offer the following services:

1) Data warehousing Hardware services:

We help define hardware needs on a project-to-project basis. We help you with procurement and installation of the most suitable hardware, with minimum disruption to existing infrastructure. System Maintenance and trouble shooting are also taken care. CGCorp has a strong system integration team, which defines a client friendly yet scalable architecture keeping the present and future business needs in mind. The team then helps the clients in acquisition and installation, configuration and management of the set up. Our team is well versed with disaster recovery and business continuity and single points of failure are eliminated while building the necessary redundancies.

2) Data warehousing Software:

We provide total application development meeting your unique requirements. System capability creation and optimization based on customer requirements is one of our key strengths. We are a one-stop shop for all your Data Warehousing needs. CGCorp has a professional and competent team with long experience in using multiple tools for data warehousing. These committed people leverage the power of the tools in the current business context and generate immensely valuable reports, providing excellent insights into the way the business is being managed. Combined with the analytical ability and business management experience, our team knows what works and what to look for. This domain specific competency is deployed at the client disposal where the client can really reap rich rewards.

3) Maintenance:

We undertake turnkey maintenance of existing data warehousing systems at reasonable cost. We strive to ensure an uptime of 99% on all our sites by deploying skilled engineers for real time trouble shooting and quick recovery. One of the critical success factors in data warehousing is the constant replenishment of data and data integrity. Our team of dedicated resources can help you keep your database updated with accurate and up-to-date data. This adds a lot of power to the tools and queries. Our team can also help you in data cleansing and redundancy removal, offering clean data to analytical team.

Cognos:

Originally known as Quasar, Cognos suite of tools can help you in Business Intelligence, Planning, Controlling and work force performance management. CGCorp can configure and deploy these tools in your environment and set up the necessary BI system for management decision support. CGCorp can also manage the integration of these different tools for an integrated and effective decision-making.

Business Objects:

Business Objects offers a comprehensive suite of tools for managing common services, querying and analysis, reporting, Enterprise Information Management, Enterprise Performance Management, Enterprise Reporting and Data Visualization. CGCorp has the hands on expertise to deploy and make these tools work for you. This can provide the necessary information for the management for informed decision-making.

ERP

Enterprise Resource Planning consists of planning and marshalling all the resources for optimum utilization. This will be achieved by reducing the communication barriers and making the data critical to decision making available seamlessly. There are many tools and packages available in the market.

However, CGCorp possesses the domain expertise of many verticals along with the hands on implementation experience with the packages. This ensures that CGCorp would be doing process consulting and process streamlining along with the package configuration to reflect the best practices. With quick and efficient implementation of ERP solutions, we provide you with customized end-to-end ERP solutions for you business, providing you optimum value for your investment.

We offer the following services in ERP domain

Oracle Applications

Powered by one of the highly scalable and dependable relational databases, Oracle Applications have evolved into a complete suite of business process solutions, to deliver a high performance enterprise solution for your business. CGCorp had the opportunity to assist many clients in harnessing the power of this robust package.

We have a team of highly experienced functional consultants, who have a long record of successful implementations. These committed individuals ensure that the various modules are well configured and integrated, ensuring a seamless operation. The technological complexity is handled in a robust and defect free manner.

CGCorp has the distinct advantage of being involved in many complex multi domain, multi platform and multi cultural implementations; spread across the globe. The challenges we have faced and managed, have given us a tremendous amount of competence and expertise. We can complete any challenging implementation with in the stipulated schedule, with time to spare.

SAP

One of the most popular ERP packages, SAP caters to both large as well as mid size organizations. CGCorp has hands on experience in implementing all the four individual solutions; Financials, Human Capital Management, Operations and Corporate services.

CGCorp can provide a comprehensive as well as package wise implementation solutions.

SAP has evolved into a very potent tool and has been adopted widely across various industry segments. However, the successful implementation means a marriage of tool capability to the business operational needs. This is where our expertise comes handy, as we have a team of highly qualified and experienced consultants with hands on industry as well as implementation experience. This helps these committed professional to understand your domain specific needs and tap the power of SAP and configure it effectively, ensuring an efficient and cost effective solution.

We minimize the cost of customization and additional features, by leveraging the inherent tool capability and aligning it to the business operations and internal controls.

Business Service Management Services

Automating and streamlining your IT processes is key in business today. Business Service Management (BSM) helps you run your services in a risk-free and error-free environment. With BMC Software's unified and comprehensive platform, businesses can look for a stable solution to simplify and automate their IT processes.

BSM links IT components to business goals by helping organizations improve the decision-making process for better workload management and stronger business outcomes.

Covering every aspect of your IT infrastructure management, BSM comprises of five important areas shown below:

Request and Support: Process automation for requesting, changing and supporting business services.

Provision and Configure: Maintaining service consistency across applications, servers, networks, databases, hypervisors, and customers. Monitor and Operate: Identifying and resolving IT issues across environments.

Plan and Govern: Effective resource management for compliance with policies and regulations.

Integrate and Orchestrate: Discover, model, visualize, and assign priority to business services.

BMC Software Consulting

BMC Remedy ITSM:

The BMC Remedy IT Service Management Suite removes complexity and costs, while also providing visibility into the resources, activities, and priorities required to deliver and support business services. This unified, ITIL®-certified suite includes industry-leading applications for service desk, asset and configuration management, change and release management, and service level management. It also offers fully integrated mobility, service request, identity, and knowledge management applications to provide self-service capabilities that enable increased operational efficiency and improved customer service quality.

BMC Remedy CMDB

As the industry’s leading ITIL-based configuration management database, the BMC Atrium CMDB provides a “single source of truth” for your IT infrastructure — including IT operations, service support, and mainframe operations. As such, it provides a complete, accurate, and up-to-date view of the people, processes, and technologies that make up your business and IT environment. The BMC Atrium CMDB consolidates silos of data (often through federation) into an enterprise-wide view of IT that shows not only infrastructure components and their physical and logical relationships, but also the relationships of the components to business services.

BMC Blade Logic

As the industry’s leading ITIL-based configuration management database, the BMC Atrium CMDB provides a “single source of truth” for your IT infrastructure — including IT operations, service support, and mainframe operations. As such, it provides a complete, accurate, and up-to-date view of the people, processes, and technologies that make up your business and IT environment. The BMC Atrium CMDB consolidates silos of data (often through federation) into an enterprise-wide view of IT that shows not only infrastructure components and their physical and logical relationships, but also the relationships of the components to business services.

BMC Cloud Management:

BMC brings together the benefits of traditional IT management — operational excellence, automation, and service delivery models — and merges them with the dynamic potential of cloud architectures. BMC Cloud Lifecycle Management provides the foundation for a strong, flexible, and valuable cloud infrastructure that supports IT operations and delivers exceptional service quality to the business. BMC Cloud Lifecycle Management delivers a cloud that supports configurable multi-tier cloud services, as well as intelligent policy-based management for operational efficiency and control. The flexibility built into the solution — from open, heterogeneous platform support to secure multi-tenancy to integration with IT operations — supports tight alignment with business needs and IT requirements. More than simply automating the provisioning of virtual machines, BMC Cloud Lifecycle Management delivers a cloud that works for your business.

BMC Analytics

BMC Atrium Analytics brings together siloed data into an enterprise business intelligence solution that enables your users to make more effective, informed decisions based on information that matters — not on guess-work. It provides an intuitive point-and-click interface that gives even your most novice users the ability to run ad hoc queries, analyze trends, and determine the root cause of business service issues. What’s more, you can easily extend the BMC data with data from other sources, such as an employee or vendor table, by linking your proprietary data files with the BMC repository.

BMC Atrium Analytics:

Includes preconfigured reports based on ITIL® best practices
Provides a prebuilt data “universe” that gives non-technical users the ability to intuitively create reports in minutes — without programming
Uses a Web-based interface for interactive, ad hoc query and analysis
Allows the scheduling and sharing of Web-based reports across IT and business users BMC Atrium Analytics runs on the industry-leading SAP® BusinessObjects Enterprise Professional technology. BMC Atrium Analytics Premium can be added for customers who require multi-content platform that integrates Crystal Reports, Web Intelligence, Voyager, and Desktop Intelligence. BMC Atrium Analytics Premium includes advanced Microsoft Live Office integration, a Dashboard Builder for organizing and displaying reports, a BI encyclopedia (which supports advanced searching), a process tracker to tie business processes to analysis, and a “what-if” analysis capability.

Testing Services

Businesses across the globe face fierce competition these days driving them to develop and launch innovative products and services within stringent time and budget constraints. However, massive investments to develop such products can be at stake if they are not subjected to independent validation and verification.

Established as an independent testing practice, CGCorp’s Testing Service Line (TSL) offers a comprehensive range of services developed to cater to major industry verticals such as Banking & Finance, Energy & Petrochemicals, Insurance, Manufacturing and Telecom. Leveraging the expertise in diverse industries, tools and technologies, CGCorp has emerged as a strategic testing partner to many ISVs (Independent Software Vendors) and global enterprises.

Our team of talented professionals is dedicated to help clients achieve quality and performance goals by leveraging the domain experience, technical knowledge and substantial investments in testing infrastructure and resources.

Consulting

Our Consulting services enable businesses maximize value from their business process initiatives and IT investments leading to improved organizational performance. Our services leverage business knowledge, process excellence, technology expertise and substantial domain experience in chosen industry verticals.

Our rich corporate heritage in diverse industries has given us inherent advantages that translate into tangible benefits for our clients.

Our frameworks and accelerators are an integral part of our methodology to deliver consulting services with efficiency and consistency.

Our services cater the following areas:

Business Consulting
Process Consulting
Operations Consulting
Technology Consulting